You can delete your Pastrix account, and the personal data tied to it, at any time. Pastrix is developed and operated by REVO SHPK.
Delete it in the app
- Open the Pastrix app and sign in.
- Go to your Profile.
- Choose Delete account.
- Confirm with your password.
Your account is deleted straight away and you are signed out on every device.
Delete it without the app
If you no longer have the app, send an email to [email protected] with the subject Delete my account, from the email address you registered with, and include the phone number on the account. We confirm it is you and delete the account within 30 days, then reply to tell you it is done.
What is deleted
- Your login: your email, password and phone number used to sign in.
- Everywhere you are signed in: sessions, app tokens and the device used for notifications.
- The link between your login and your bookings, so they can no longer be reached from an account.
What is kept, and why
Records of work that was booked and carried out – the booking, invoices and payments – belong to the cleaning company that did the work. The company keeps them for as long as accounting and tax law requires, and then deletes them. They are no longer connected to any login.
Reviews you left stay on the company's page. If you want them removed as well, say so in your email and we will take them down.
Questions
Write to [email protected]. How we handle your data is described in full in the Privacy policy.